Pricing

For your convenience, we offer direct billing to most major extended health benefit plans and accept ICBC claims.

PHYSIOTHERAPY

Initial assessment – 45 min: $120
Subsequent session – 45 min: $120
Subsequent session- 30 min: $95
Approved ICBC claim: $0
MSP-assisted claim: $50

CLINICAL PILATES

(One-on-one, with a physiotherapist)
Initial assessment – 60 min: $160
Subsequent session – 60 min: $160
Subsequent session – 45 min: $125

PELVIC HEALTH PHYSIOTHERAPY

Initial assessment – 60 min: $165
Subsequent session – 45 min: $135

REGISTERED MASSAGE THERAPY

30 min. session: $80
45 min. session: $110
60 min. session: $135
ICBC 45 min session: $15.50
ICBC 60 min session: $40.50

KINESIOLOGY / PERSONAL TRAINING

Private 40 min. kin session: $70
Private 60 min. kin session: $90
ICBC approved active rehab session: $0

Non-Registered Massage Therapy

60 min. session: $80

Book Now

LATE CANCELLATION/NO SHOW POLICY

We require 24 hours notice for appointment cancellations. As last minute appointments are very difficult to fill, cancelling with less than 24 hours notice or not showing up for a scheduled appointment prevents us from providing care to others.

In the event of a late cancellation or a no show we charge:

50% of the appointment fee for the first late cancellation or no show 
100% of the appointment fee for each repeated incident

We understand your schedule may change and circumstances may arise causing you to cancel your appointment. Please communicate any changes as soon as possible via phone or email.

FAQs

What extended health plans are you able to direct bill to?

Canada Life & Canada Life PSHCP
Johnston Group
Sun Life
Chamber of Commerce
Industrial Alliance
Financial Group
Maximum Benefits/Johnston Group
Group Source
Pacific Blue Cross
Medavie/National Regional Blue Cross (Veterans Affairs, Canadian Armed Forces, and RCMP)
Green Shield Canada
Cowan Insurance Group
Desjardins Insurance
Equitable Life of Canada
ICBC
Manulife Financial

How do I know how much my plan will cover?

Coverage varies from plan to plan. Plans may cover portion or the full amount of a session. Some plans have a deductible and many have a yearly limit. If you have questions about your coverage, please contact your extended health carrier for your specific plan details.

Is it possible to bill multiple health care plans?

We are able to bill to one extended health care plan only. If there is a remaining balance for the treatment, the client will be issued a receipt for the amount paid. Clients can submit the remainder to a second insurance provider themselves for reimbursement.

What if I have an open ICBC or Worksafe claim?

If you have an open ICBC or WSBC claim, we cannot bill your extended insurance for injuries related to claim.

Can cancellation fees be submitted to my extended health plan?

No – appointment cancellation fees cannot be billed to insurance providers. Clients are responsible for covering any late cancellation and no show fees.

What information do you need to bill my insurance?

We will need the name of the insured member’s insurance
company, policy number, and member ID. These details should be listed on your extended benefits card. If the insured member is a family member, their date of birth and relation to the person making the claim may also be required.

How does it work if my visit is only partially covered by my extended health plan?

The covered portion is directly billed to the insurance provider and the remainder is paid by the client. We kindly ask that balances are paid on the date of service. Please note that some plans do not allow direct billing. If this is the case, you will be asked to pay for your service after your appointment and we will send you a receipt to submit for reimbursement on your own.

Is a doctor’s referral required for direct billing?

A doctor’s note is not needed to submit direct billing claims unless the health benefits plan requires it.

What if my claim is denied?

If a client’s claim is declined, they are responsible for covering the cost of the treatment. Our administrative team will advise you if you claim does not go through before you leave the clinic. We kindly ask that balances are paid on the date of service. Some plans do not allow direct billing. Contacting your extended health carrier is the best way to determine the details for your specific plan.

Contact Us

179 West 2nd Avenue
Vancouver, BC V5Y 1B8
Tel: 778.819.6565
Email: info@focusphysio.ca